Privacy Policy
Restore Water Systems (“we,” “us,” or “our”) is a family-owned water treatment company serving the Dallas–Fort Worth area. This policy explains what information we collect through restore-water.com, how we use it, and the choices you have.
Information we collect
Information you give us. When you fill out a form on our website, call, text, or email us, we may collect your name, phone number, email address, ZIP code or address, whether you’re on city or well water, details about your water or home, any water test results you share, and anything else you include in your message.
Information collected automatically. Like most websites, our site uses cookies and similar technologies to collect basic information, such as your browser type, device, IP address, and the pages you visit. This helps the website work properly and helps us understand how it’s used.
Information from our ads. If you fill out a lead form in one of our ads on Facebook or Instagram, we receive the information you enter, such as your name, phone number, email address, and ZIP code, and use it as described in this policy.
How we use your information
We use your information to:
- Respond to your questions and requests
- Schedule phone consultations, water tests, and installations
- Recommend systems and provide pricing
- Provide service, maintenance reminders, and warranty support
- Improve our website and services
- Meet legal and tax requirements
- With advertising and analytics partners, such as Meta and Google, as described in “Advertising and analytics” below. This never includes your mobile phone number or text messaging consent.
Text messaging (SMS)
If you give us your mobile number and agree to receive text messages, Restore Water Systems may text you about your request, consultations, appointment scheduling and reminders, installation, and service or maintenance reminders. If you separately agree to receive marketing texts, we may also send occasional offers. Consent to receive text messages is not a condition of purchase.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also contact us at (469) 310-8484 or info@restore-water.com. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Emails
If you give us your email address, we’ll use it to respond to your request and communicate about your service. We won’t send you marketing emails unless you’ve agreed to receive them, and you can unsubscribe at any time.
How we share your information
We do not sell your personal information. We only share it:
- With service providers who help us run our business, such as website hosting, email, and scheduling tools, and only as needed to provide their services
- With a financing partner, if you choose to apply for financing (their own privacy policy will apply)
- When required by law, or to protect our rights, our customers, or the public
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Advertising and Analytics
We may use advertising and analytics tools from companies such as Meta (Facebook and Instagram) and Google. These tools use cookies, pixels, and similar technologies to collect information about how you use our website, such as the pages you visit and the actions you take. This helps us measure how our ads perform and show our ads to people who may be interested in our services, including on other websites and apps.
These companies may use this information according to their own privacy policies. You can control how ads are shown to you through your Facebook and Instagram ad settings, your Google Ad Settings, and industry opt-out tools from the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org). You can also manage cookies through our cookie banner and your browser settings.
Cookies
Our website uses cookies to function and to understand how visitors use it. You can manage your cookie preferences using the cookie banner on our site or through your browser settings. Some features, such as embedded Google Maps, are provided by third parties that may set their own cookies under their own privacy policies.
How long we keep your information
We keep your information only as long as needed to provide our services, support your system and warranty, and meet legal or tax requirements.
How we protect your information
We use reasonable safeguards to protect your information. No website or method of transmission is completely secure, but we work to keep your information safe.
Your choices
You can contact us at any time to ask what information we have about you, or to request that we correct or delete it. Depending on where you live, you may have additional privacy rights under state law, and we’ll respond to requests as required.
Children’s privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children.
Links to other websites
Our site may link to other websites. We’re not responsible for their content or privacy practices.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page.
Contact us
Restore Water Systems
Dallas–Fort Worth, Texas
Phone: (469) 310-8484
Email: info@restore-water.com